Privacy Policy
Last updated: January 7, 2026
1. Introduction
Tucci Cash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and authentication credentials
- Identity Verification: Government-issued ID, proof of address, date of birth (for KYC purposes)
- Financial Information: Wallet addresses, transaction history, card usage data
- Communications: Support tickets, feedback, and correspondence with us
2.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent on the platform
- Blockchain Data: Public wallet addresses and on-chain transaction data
- Cookies: Session cookies, preference cookies, and analytics cookies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our services
- To process transactions and manage your account
- To verify your identity and comply with KYC/AML requirements
- To communicate with you about updates, security alerts, and support
- To detect, prevent, and address fraud and security issues
- To improve our services and develop new features
- To comply with legal obligations and regulatory requirements
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our services (payment processors, identity verification providers, cloud hosting)
- Card Network Partners: Financial institutions involved in card issuance and processing
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Hardware Security Modules (HSM) for cryptographic key management
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For KYC/AML compliance, certain records may be retained for a minimum of five (5) years after account closure.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to certain types of processing
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at team@tucci.cash.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including standard contractual clauses approved by relevant authorities.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Tucci Cash Team
Email: team@tucci.cash